Mondus ProNETWORK

IT Site Surveys & Comms Room Audits

Gain complete visibility of your clients’ remote premises. We document rack layouts, power supplies, environmental conditions, and cabling status. Detailed physical infrastructure auditing, rack elevation schematics, power capacity logging, and Wi-Fi heatmapping.

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What our engineers do on site

  • Full rack elevation photographs and U-space inventory
  • Hardware serial number, model, and MAC address capture
  • PDU phase balance and UPS battery health observation
  • Passive and active Wi-Fi coverage survey walk-throughs
  • Comms room environmental check (HVAC, security, access)

Typical equipment

Rack EnclosuresPower DistributionEnvironmental SensorsAccess Control

How every visit is run

Each job follows a standard Method of Procedure (MOP) checklist so no step is missed: digital audit sheet completion, high-resolution panoramic room photos, rack elevation diagram, and findings summary.

When the work is done you receive photographic before and after evidence, hardware serials and digital customer sign-off.

Response options

Scheduled Visit

Next business day

Planned deployments, hardware refresh cycles and scheduled rack and stack work.

Same Day

Same business day

Prompt dispatch when tickets are logged before local cut-off times.

Urgent Response

4-hour target

Critical break-fix dispatch to restore network and server availability. Subject to location and engineer availability.

Why MSPs and integrators use Mondus Pro

  • Engineers attend on behalf of your business, with NDAs protecting your client relationships
  • One central dispatch desk and account team in Glasgow, instead of many local contractors
  • Pre-screened and insured field engineers
  • No minimum ticket commitments: pay per visit, or agree a contracted rate for regular work

Where we work

Active coverage across the UK and Europe, with an expanding footprint in the United States.

United Kingdom (Active)Europe (Active)United States (Expanding)

Other field services

Ready to expand your on-site reach?

Send us the scope, site address and response level you need and our dispatch team will come back to you.

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