IMAC Services: Install, Move, Add, Change
Complete project execution for growing organisations. From adding ten workstations in a regional office to relocating an entire communications closet. Structured IT infrastructure deployment, user workspace transitions, office moves, and departmental desktop kit rotations.
What our engineers do on site
- Multi-monitor workstation deployment and cable tidying
- Network switch port repatching and VLAN reassignment
- Phone system and video conferencing endpoint installation
- Office floor IT decommissioning and relocation
- Asset inventory tagging and physical serial audits
Typical equipment
WorkstationsIP PhonesMeeting Room BarsDocking StationsPeripherals
How every visit is run
Each job follows a standard Method of Procedure (MOP) checklist so no step is missed: spreadsheet-based serial validation, label verification, desk cable dressing, power-on verification, and asset registry delivery.
When the work is done you receive photographic before and after evidence, hardware serials and digital customer sign-off.
Response options
Scheduled Visit
Next business day
Planned deployments, hardware refresh cycles and scheduled rack and stack work.
Same Day
Same business day
Prompt dispatch when tickets are logged before local cut-off times.
Urgent Response
4-hour target
Critical break-fix dispatch to restore network and server availability. Subject to location and engineer availability.
Why MSPs and integrators use Mondus Pro
- Engineers attend on behalf of your business, with NDAs protecting your client relationships
- One central dispatch desk and account team in Glasgow, instead of many local contractors
- Pre-screened and insured field engineers
- No minimum ticket commitments: pay per visit, or agree a contracted rate for regular work
Where we work
Active coverage across the UK and Europe, with an expanding footprint in the United States.
United Kingdom (Active)Europe (Active)United States (Expanding)
Other field services
Ready to expand your on-site reach?
Send us the scope, site address and response level you need and our dispatch team will come back to you.